Frequently Asked Questions
Everything you need to know about shopping with Bunka
What are your standard shipping times?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international deliveries can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to our tracking portal where you can monitor your package's progress in real-time.
Which payment methods do you accept?
Bunka accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Yes, all Bunka products come with a one-year limited warranty covering manufacturing defects. If you experience any quality issues, please reach out to our customer service team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.